Terms of Service

Effective date: April 18, 2026

These Terms of Service govern your access to and use of the Bright Mailbox website, applications, and related services operated by Loran Gutt d/b/a Bright Mailbox.

Eligibility

You must be at least 13 years old to use Bright Mailbox.

Service description

Bright Mailbox allows users to create, schedule, print, and send personalized physical postcards using uploaded content, third-party photo integrations, and optional automated drafting features.

Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.

Billing and subscriptions

Paid plans may be offered on monthly or annual subscription terms and may renew automatically unless canceled before renewal. Overage charges may apply when you send more cards than your plan includes. Gift subscriptions may be offered as one-time purchases. No refunds are provided except where required by law.

User content

You retain ownership of the photos, messages, audio, and other content you submit. You grant Bright Mailbox a limited, non-exclusive, royalty-free license to use, reproduce, process, print, transmit, and display that content solely as needed to operate, deliver, support, and improve the service.

Prohibited conduct

You may not use Bright Mailbox to submit or send content that is unlawful, infringing, defamatory, threatening, harassing, obscene, misleading, or otherwise violates the rights of others or applicable mail regulations. We may refuse, remove, or cancel content or orders that violate these Terms.

Third-party services

Bright Mailbox may rely on third-party providers for authentication, billing, mailing, communications, hosting, and content generation. We are not responsible for third-party services or outages outside our reasonable control.

No delivery guarantee

We coordinate printing and mailing, but we do not guarantee delivery times, delivery outcomes, or uninterrupted availability of the service.

Termination

We may suspend or terminate access if you violate these Terms, misuse the service, or create legal, operational, or security risk.

Dispute resolution

Before starting a formal dispute, you agree to first contact Bright Mailbox and provide a reasonable opportunity to resolve the matter informally. Any dispute arising out of or relating to these Terms or the service shall be resolved by binding individual arbitration, and you waive any right to participate in a class action or class arbitration, to the fullest extent permitted by law.

Governing law

These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles.

Changes

We may update these Terms from time to time by posting revised Terms with a new effective date.

Contact

Questions about these Terms may be sent to admin@brightmailbox.com or mailed to Loran Gutt d/b/a Bright Mailbox, 4309 Morningside Road, Edina, MN 55416.